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VPS Research [message #15365]

Sat, 28 July 2007 06:41

mcmuney
Messages: 10
Registered: July 2007

Junior Member

I'm on a VPS and have noticed for about a week that between the hours of 23:00 - 02:00, my site becomes very slow. I'm very inexperienced with VPS root access and don't know what to do. How can I check to see what's causing the problem?

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Re: VPS Research [message #15366 is a reply to message #15365]

Sat, 28 July 2007 09:08

rickb
Messages: 368
Registered: October 2006

Senior Member

do you have root on the hardware node? If not, I don't think anyone can give you any specific information, nor could you confirm anything. if you are paying for a vps service, you should be contacting your provider. ie, the company you pay.

Rick

-------------
Common Terms I post with: http://wiki.openvz.org/Category:Definitions

UBC. Learn it, love it, live it: http://wiki.openvz.org/Proc/user_beancounters

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Re: VPS Research [message #15371 is a reply to message #15366]

Sun, 29 July 2007 02:58

mcmuney
Messages: 10
Registered: July 2007

Junior Member

Yes, I do have root access.

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Re: VPS Research [message #15389 is a reply to message #15365]

Sun, 29 July 2007 17:59

stuartornum
Messages: 21
Registered: February 2007

Junior Member

Can you elaborate a bit more on slow,

Does the page take long to load?
Have you logged onto the server and run "top" to see what is going on?
Try downloading a big file from the server and see how the transfer rate is...

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Re: VPS Research [message #15392 is a reply to message #15389]

Sun, 29 July 2007 21:22

mcmuney
Messages: 10
Registered: July 2007

Junior Member

Yes, the page is very slow to load and sometimes it just times out. Even if site shuts down, I'm always able to use Cpanel. I'm attaching the top results from 2 days ago. Since I'm an amateur, I'm not sure what I'm looking at. It took me some time to learn about the top command -lol index.php?t=getfile&id=393&private=0

Attachment: vps_top.gif
(Size: 46.32KB, Downloaded 429 times)

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Re: VPS Research [message #15393 is a reply to message #15392]

Sun, 29 July 2007 21:27

rickb
Messages: 368
Registered: October 2006

Senior Member

its either a ubc failure or a bottleneck in your application. it doesn't look like it would be a hardware performance problem to me. you didn't mention if that top is on the HN or VE but its basically idle so shouldn't matter. check user_beancounters first.

Rick

-------------
Common Terms I post with: http://wiki.openvz.org/Category:Definitions

UBC. Learn it, love it, live it: http://wiki.openvz.org/Proc/user_beancounters

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Re: VPS Research [message #15394 is a reply to message #15393]

Sun, 29 July 2007 21:36

mcmuney
Messages: 10
Registered: July 2007

Junior Member

I wish I understood your post. I'm not familiar with most of the terminology. Can you provide some shell commands that I should run? I can post the results here.

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