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Emergency - Server Crash [message #10166]

Sun, 11 February 2007 16:11

kamranonline
Messages: 16
Registered: February 2007

Junior Member

Hi,

I have CentOS 4.4 VPS ( Virtuozzo ) . I use your kernel and install it from YUM .

yum install ovzkernel-smp

but when I restart my server my server crash and VPS didnt load maybe Kernel crash Sad

(.
I contact Datacenter to fix the problem but they told me they dont know how to fix it and they can recreate VPS.

But I will lost all my data. can you please tell me how to remove kernel and recompile the correct Kernel. Sad

(

Server is down right now PLEASE PLEASE help me.

I dont have any SSH access and Virtuozzo didnt load !

Only Datacenter can fix it. !

Please help me...

and tell me how can I remove your program !

Thanks a lot

My Email : k4m1_67@yahoo.com
PLEEEEEEEEEEEEAAAAAAAAAASSSSSSSSEEEEEEEEEEE help

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Re: Emergency - Server Crash [message #10167 is a reply to message #10166]

Sun, 11 February 2007 16:37

rickb
Messages: 368
Registered: October 2006

Senior Member

Did you try booting into the non-vz kernel? If your datacenter can't do this for you, of course no one on the forum can help you.

-------------
Common Terms I post with: http://wiki.openvz.org/Category:Definitions

UBC. Learn it, love it, live it: http://wiki.openvz.org/Proc/user_beancounters

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Re: Emergency - Server Crash [message #10168 is a reply to message #10167]

Sun, 11 February 2007 16:49

kamranonline
Messages: 16
Registered: February 2007

Junior Member

How to boot non vz kernel ?

Can you please tell me and I will tell datacenter to boot into non-vz Kernel...?

Thanks a lot

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Re: Emergency - Server Crash [message #10169 is a reply to message #10166]

Sun, 11 February 2007 16:50

kir
Messages: 1645
Registered: August 2005
Location: Moscow, Russia

Senior Member

Hmm, this is OpenVZ support forum, not Virtuozzo. For Virtuozzo issues, please contact Virtuozzo support.

Kir Kolyshkin

http://static.openvz.org/userbars/openvz-developer.png

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Re: Emergency - Server Crash [message #10170 is a reply to message #10169]

Sun, 11 February 2007 16:52

kamranonline
Messages: 16
Registered: February 2007

Junior Member

I know but when I install ovzkernel my server crash !

Can you please tell me how can I boot my server into non-vz kernel ?

and how can I fix it ?
PLLLLLLLLLLLEEEEEEEEEEEEEEEEAAAAAAAAAAAAAAASSSSSSSSSSSSEEEEE EEEEEEEEEEE

Thanks a lot

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Re: Emergency - Server Crash [message #10171 is a reply to message #10170]

Sun, 11 February 2007 18:35

rickb
Messages: 368
Registered: October 2006

Senior Member

You have a fascinating way of communicating onine Rolling Eyes

So, right now your server is dead in the water with a default kernel that won't boot for reason XXXX. Right now, you don't need to worry about XXXX, you just need to get your server online. So, to do this, select a non-default kernel at boot time on the grub screen. This can only be done by someone with console access, like your datacenter remote hands. Your datacenter will know how to do this since this is probably 20% of their support requests for remote hands.

Once you have your server back online, in a redhat/centos/whatever kernel (non vz), we can probably figure out what the problem is. Also, mention clearly if you are using OpenVZ or Virtuozzo.

-------------
Common Terms I post with: http://wiki.openvz.org/Category:Definitions

UBC. Learn it, love it, live it: http://wiki.openvz.org/Proc/user_beancounters

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Re: Emergency - Server Crash [message #10173 is a reply to message #10171]

Sun, 11 February 2007 19:59

kamranonline
Messages: 16
Registered: February 2007

Junior Member

Can you please tell me how can they boot it from default kernel ?
maybe they dont know how !
Can you please tell me step by step to email datacenter about it and fix it for me ?
PLEEEEEEEEAAAASSSSSSSSEEEEEEEEEEEEE

Thanks a lot

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